External connectivity status

External connectivity status history

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Degraded

Cameroon - multiple networks - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards multiple networks in Cameroon. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Oct 04, 2024 - 13:25 UTC

Monitoring

The reported case has been moved to 'Degraded Performance' status due to the incidents long duration. Our dedicated engineering team continues to push the MNO for resolvement of the incident and we will post update as soon as new information has been received.

Posted Sep 27, 2024 - 13:45 UTC

Update

We're continuing working on resolving the issue. We'll post updates when new information is available.

Posted Sep 11, 2024 - 07:43 UTC

Update

We are experiencing degradation in SMS delivery towards Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network below:

- Orange
- Nexttel (Viettel)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Sep 05, 2024 - 13:22 UTC

Identified

We are experiencing degradation in SMS delivery towards Orange network, Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Sep 04, 2024 - 14:02 UTC

This incident affected: Cameroon (SMS).