External connectivity status

External connectivity status history

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Nigeria - 9mobile (ex. Etisalat) - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

This incident has been resolved.

Posted Nov 15, 2024 - 07:48 UTC

Update

The issues with Glo Mobile (Globacom Ltd) have been resolved. We are still experiencing SMS degradation in delivery towards 9mobile (ex. Etisalat) network, country Nigeria.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Nov 14, 2024 - 15:28 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers towards country Nigeria:

- 9mobile (ex. Etisalat)
- Glo Mobile (Globacom Ltd)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Nov 13, 2024 - 01:51 UTC

Identified

We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Nov 12, 2024 - 05:25 UTC

This incident affected: Nigeria (SMS).