External connectivity status

External connectivity status history

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Operational

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Major outage

Partial outage

Degraded

Nigeria - multiple networks - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation towards MTN, Glo Mobile network, and Airtel networks in Nigeria have all been resolved.

Posted Feb 08, 2025 - 17:19 UTC

Update

Previously reported degradation towards MTN, Glo Mobile network, Nigeria has been resolved.

The remaining degradations are still present for traffic towards the specified network:

Nigeria - Airtel

We will continue to monitor the connections with the MNO and update you as soon as we have new information.

Posted Feb 07, 2025 - 22:21 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers:

Nigeria - MTN, Glo Mobile, Airtel

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Feb 07, 2025 - 17:47 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers:

Nigeria - MTN, Glo Mobile

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Feb 04, 2025 - 08:43 UTC

Update

Previously reported degradation in SMS delivery towards 9mobile (ex. Etisalat) has been resolved, but issues towards MTN remain present. Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Feb 03, 2025 - 14:57 UTC

Update

This is to inform you that currently we are experiencing SMS degradation in delivery towards multiple Nigerian carriers, MTN and 9mobile (ex. Etisalat). Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Feb 03, 2025 - 10:03 UTC

Identified

We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Feb 02, 2025 - 10:27 UTC

This incident affected: Nigeria (SMS).