External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

Downtime isn't shown here? Check Infobip system status

0 incidents Incident Support How to use

Operational

Maintenance

Major outage

Partial outage

Degraded

Brazil - Multiple Networks - VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 16, 2026 - 18:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 16, 2026 - 18:47 UTC

Identified

We are experiencing processing degradation over voice services towards Multiple Networks in Brazil. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Apr 15, 2026 - 17:20 UTC

This incident affects: Brazil (Voice).