External connectivity status

External connectivity status history

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Italy - Multiple Networks - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

- Wind Telecomunicazioni SpA
- TIM (Telecom Italia SpA)
- ILIAD Italia S.p.A.
- Vodafone Italy

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Oct 08, 2025 - 22:39 UTC

Update

This is to inform you that the previously reported degradation towards Italy has expanded. Please find below the current situation:

- Wind Telecomunicazioni SpA
- TIM (Telecom Italia SpA)
- ILIAD Italia S.p.A.
- Vodafone Italy

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Oct 08, 2025 - 14:30 UTC

Identified

We are experiencing SMS degradation in delivery towards multiple carriers:

Italy - Wind Telecomunicazioni SpA, MNO - TIM (Telecom Italia SpA)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Oct 08, 2025 - 12:52 UTC

This incident affected: Italy (SMS).