External connectivity status

External connectivity status history

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Degraded

Italy - SMS MULTIPLE NETWORKS DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Italy - MNO - Vodafone Italy, MNO - TIM (Telecom Italia SpA) and MVNO - Lycamobile (Vodafone MVNO)

Traffic is now being delivered in a timely manner.
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Nov 09, 2025 - 07:29 UTC

Identified

We are experiencing SMS degradation in delivery towards multiple carriers:

Italy - MNO - Vodafone Italy, MNO - TIM (Telecom Italia SpA), MVNO - Lycamobile (Vodafone MVNO)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Nov 07, 2025 - 12:02 UTC

This incident affected: Italy (SMS).