External connectivity status

External connectivity status history

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Major outage

Partial outage

Degraded

Kenya - Safaricom - SMS DELIVERY DEGRADATION
Incident Report for External Connectivity
Resolved
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Posted Nov 25, 2024 - 21:12 UTC
Monitoring
Previously reported degradation is no longer present although we haven't yet received official confirmation from the MNO. We will continue to monitor the connection to ensure no further issues are observed
Posted Nov 25, 2024 - 19:13 UTC
Investigating
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Posted Nov 25, 2024 - 18:52 UTC
This incident affected: Kenya (SMS).